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1.4

Summary

Sony India Pvt Ltd 
RajeshKumar kumar@rajesh.kumar04631610
Jan 28, 2018 08:00 PM, 1093 Views
Paid for new LED, got a damaged one delivered

I had purchased a 32" Sony Bravo LED 32W672E TV from Baron Electronics(Ecity phase 1, Bangalore) outlet on Sunday i.e. 15th October,  2017. The service person came in the evening on Tuesday / 17th October,  2017 and did the installation on the table. It happened when I was not at home, I was in office at that time. When I reached home at night and started watching the tv, I observed there was a scratch on the screen.


I was not sure whether it got damaged during the installation by the service person or it was a damaged piece sent from your outlet but I had got a damaged TV delivered to me.


I have spoken to Sony support and Baron multiple time in last more than 3 months but in vain.


Highly unethical, irresponsible, and unprofessional - both Sony and Baron. Beware.

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